How do I turn the Black Box on?
Click the button 5 times quickly to turn the Black Box device on/off.
How do I change the voltage of the Black Box?
Click the button three times to change voltage settings. The black box has 3 different voltage settings: GREEN=3.4V BLUE=3.7V RED=4.0V
How do I get the battery life to display?
The battery life LED will activate when the device is turned on or plugged into a micro USB charging cable.
What do I do if my Black Box won't charge?
If the device won’t charge, try using a different charging cable or power source. If you are still having issues charging the device please contact your retailer for a replacement device.
Please note that if you are contacting your retailer for a
replacement device, the condition of your Black Box will
be taken into consideration. Only Black Box’s with a
manufacturer defect will be replaced.